EXCHANGE OR RETURN
Size exchange or return are available subject to product integrity and notification within 72 hours of receiving the package .
To change size or model , proceed with a new order and send the return package within 10 days of receipt .
If you need any information, we are always available in chat on the Instagram page @the_bodypositive_shop , or by email at firstname.lastname@example.org
Send the package with the items you want to return to:
Shop Laura Brioschi, Via Adua 4, Bra 12042 (CN) - MBE center
Insert a note with your name and order number in the package to make the refund easier.
You can exchange/return multiple items from the same order (or items from different orders ) all in the same package , as long as you report it to us in chat or via email before sending .
Upon receipt of the package, the refund will be made .
SHIPPING OF RETURNS
- Shipments are charged to the customer .
- In case of change of size/model with a new order, we will refund the shipping of the first order .
- In case of production defects or errors on our part , refund or exchange will be free .