Size exchange or return are available subject to product integrity and notification within 72 hours of receiving the package .
Send an email to firstname.lastname@example.org or write to us in chat within 72 hours communicating your intention to return. Please specify your name, surname, order number and the items you wish to return.
Send the package with the items you want to return to:
Shop Laura Brioschi, Via Adua 4, Bra 12042 (CN) - MBE center
Insert a note with your name and order number in the package to make the refund easier.
You can return multiple items from the same order (or items from different orders ) all in the same package , as long as you report it to us in chat or via email before sending .
Please keep the receipt of the shipment until the refund has been received.
Upon receipt of the package, the refund will be made to the same payment method used at the time of the order.
If you paid by bank transfer, please also indicate your IBAN in the email.
If you don't live in Italy, report it in the email.
If you need to make an exchange, wait for the response to your request to get a discount code for free shipping valid for 1 month on the new order.
SHIPPING OF RETURNS
- Shipments are charged to the customer .
- In case of production defects or errors on our part, refund or exchange will be free .